Thanks to Michael Libbie of Insight on Business for having me on his webcast to talk about customer service! The entire show can be viewed here.
A heartfelt "thank you" to Call Centre Helper magazine for naming QAQnA one of the web's "Top 10 Call Center Related Websites" once again this year. We are priviledged to have our little blog be among such great company!
See the complete list.
Here's to another great year!