Don’t miss this rare opportunity to tour
Principal Financial Group's Contact Center
Founded in 1879, the Principal Financial Group (The Principal) is a leader in offering businesses, individuals and institutional clients a wide range of financial products and services, including retirement and investment services, life and health insurance and banking through its diverse family of financial services companies.
As a 401(k) leader and a member of the FORTUNE 500, the Principal Financial Group has $280.4 billion in assets under management and serves some 18.6 million customers worldwide from offices in 12 countries throughout Asia, Australia, Europe, Latin America and the United States. The Principal employs 14,900 employees nationwide.
We hope you can join us! It's a great chance to network
with your industry peers, discuss and share ideas!
Registration, Network and Breakfast
Welcome and Introductions
Principal Financial Overview & Presentation:
– Kim Post, Manager Client Contact Center
– Rachel Torres, Manager Client Contact Center
– Q & A Session
Tour Principal Financial
– Chris Lynch, Manager Client Contact Center
Small Group Networking/Breakout Discussions
– Metrics – how are they used/how are they calculated
– Rewards on Metrics
– Economy – what changes were made due to the economy
– System Technologies
– Workforce Management/Staffing/Flexible Work time
Wrap-Up / Closing
* * Seating is limited * *
CLICK HERE to register today!