Coffee Time Links 10-02-09

080205 007

The QAQnA coffee time mantra:

15 minutes, one cup of coffee, five great links.

Customer Service Queues: Fair, Fast or First?
Megan Cullingford: Customer Service DOES Exist!
Are You Measuring the Right Call Center Metrics?
Six Ways to Make Your Meetings More Productive
Best Practices for Twittering Your Brand

Ahhhhhhh! Enjoy.

One thought on “Coffee Time Links 10-02-09

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s