Fifteen minutes. One cup of (iced) coffee. Five great links.
- For those of you who are interested in social media and/or community theatre, Ann Handley has a great post linking the two.
- For all of us who work in home offices, Scott gives us a good reminder to "get the h*ll out of the house!"
- Beth Banning at Call Center Cafe shares about Performance Reviews Your Employees Love to Get.
- Service Untitled reminds us that our computers should not be an excuse for poor service in the post "The System Won’t Let Me."
- Becky Carroll reminds us that customers don’t differentiate between what they hear from customer service and marketing.