Coffee Time Links 11-08-07

For the newbies, here’s the QAQnA Coffee Time Links mantra:
Fifteen minutes.
One cup of coffee.
Five great links.

There are precious few call center blogs out there that aren’t spam blogs, but I try to find the gems and pass them along for everyone’s benefit:

  4 comments for “Coffee Time Links 11-08-07

  1. November 8, 2007 at 9:18 am

    Thank you for the link, Tom. I always gain great insights from the Envision Exchange conference calls, and it’s a pleasure to share that information with the greater contact center community!

  2. November 8, 2007 at 9:48 am

    Sounds like a great vehicle for networking and collaboration, Connie! Thanks for sharing your insights with everyone!

  3. November 12, 2007 at 8:53 pm

    Thanks for the link Tom. I hope you come through my neck of the woods some day-I’d dig sitting down over a cup of Joe. Let me know.

  4. November 12, 2007 at 8:58 pm

    Me too, AC! The same goes both ways if you’re ever driving through Fun City!

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