What Does a Mission Statement for Internal Customers Sound Like?

Team_meeting
Nick from the American Management Association posted a comment yesterday on a post entitled "Internal Customers are Still Customers." He is working on a customer service mission statement centered on internal customers (what a fantastic idea!). Have you ever crafted a mission statement for internal customers? If you were doing so, what would it include? How would you phrase it?

Here’s a few of my thoughts…

  • We serve best those who best serve our customers.
  • Serving our customers by providing world-class service to our team mates.
  • Giving exemplary service to our associates, that they may give exemplary service to our customers.
  • Thoroughly convinced that every caller is a customer, and treating them that way.

Please post a comment, share your thoughts or experiences on this unique question!

creative commons photo courtesy of Flickr and tifotter.

  1 comment for “What Does a Mission Statement for Internal Customers Sound Like?

  1. Steve Murtagh
    October 23, 2007 at 9:40 am

    Enabling (your company here) to be the best (whatever it is you do), every time.

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