I will be delivering a presentation on "QA Best Practices" at a FREE half-day seminar in Milwaukee (Nov 1) and Minneapolis (Nov 6). There will also be presentations on Multi-Channel Trends and Best Practices and Unified Communications in the Call Center and the event is sponsored by Avtex.
The seminar is FREE, but those interested are asked to register.
I would love to see you there! Please stop me and let me know that you’re at QAQnA reader.