The Coffee Time Links Mantra:
1 cup of coffee
5 great links
- Indian company "insources" call center in Ohio
- Cliff shares his thoughts on the importance of ‘Starting Conditions’ in Call Centers
- ‘Customer Experience Matters’ share this gem about the Colorado Rockies embracing their customers
- Why is it important to know your customers? Because some customers want terrible service.
- Gal Morale shares Gaylord Entertainment’s idea for improving employee morale.