It’s been a crazy couple of weeks. I’ve been on the road for work and trying to squeeze in a few days of vacation with my family. As I’ve been catching up on my feeds I noticed that Michael Moser has taken over the helm at Know More Media’s Call Center Script. CCS has been a staple among call center related blogs and after reading some of Michael’s posts I can tell that the blog is in good hands.
Michael mentioned that Jam Mayer, who has been a faithful friend to QAQnA will continue to contribute on occasion, which is great for all of us. Best wishes to Jam, Michael and KMM on the changes!