- (Link Removed at request of Media-Partners).
- Tim Redpath reminds us that you should never be too busy to speak to a customer.
- Info-Mean shares four reasons why the sale is not made.
- Eliezer Gonzalez writes about the ten most common customer myths.
- Doug over at Service Untitled reminds us to focus on the 99% – not the 1%.
Enjoy, and have a great weekend!