Incentives that Work Revisted

I love it when someone picks up on a post you wrote months ago and revives the conversation. Thanks to Connie Smith for chiming in on the conversation about incentives that work:

"One of my favorites creates a buzz about the incentive because of the
way that they deliver it: by remote controlled car with a balloon
attached. You wouldn’t believe the chatter that would occur as the car
went whizzing down the aisles of the contact center, it was great!"

I love it! I can imagine the smiles on the CSRs when that little RC hot-rod reward came buzzing through the cubicles.

Flickr photo courtesy of Dabe Murphy

  1 comment for “Incentives that Work Revisted

  1. November 18, 2006 at 7:29 pm

    Great stuff – I missed it the first time around – another reason why recyncling is fun!

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