Coffee Time Links

Coffee_timeYou deserve a break. Grab a cup of coffee. Take fifteen minutes. Read five interesting links:

  • Michael Gowin argues that happy employees beget happy customers. How old are your office PCs?
  • Do you have a co-worker whose office is a labyrinth of stacked periodicals, piles of paperwork and a junkyard of old equipment? Dr. Ellen Weber may know why.
  • Meikah found it incredulous that HP Customer Service won a place in the Service and Support Hall of Fame. I wonder how much they paid for that distinction?
  • Pete Blackshaw has a great post on the ROI of listening. He does a nice job of differentiating the "Marketing" and "Consumer Affairs" departments. What, there’s a difference?
  • Just when I thought I’d heard of every diet, Thomas Quinn introduces me to one I actually buy into.

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  2 comments for “Coffee Time Links

  1. June 3, 2006 at 3:14 pm

    Great posts, Tom…. Yikes, though… I hope that linkback to Brain Based Business was to “mess piled up” at my cyberdesk and not a real one…:-). I loved your coffetime links and felt privileged to be included in this line-up…. I’ll bookmark…
    Brain Based Business

  2. June 4, 2006 at 10:10 pm

    I feel honored, too, to be included in your Coffee Time links. Thank you! Keep up the excellent posts here. I’m learning a lot from you.

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